How to Sign In to Coinbase Pro
This practical guide explains everything you need to securely sign in to Coinbase Pro (formerly GDAX). It covers web and mobile sign-in flows, two-factor authentication, API key login considerations, common problems and their fixes, and best practices to keep your account protected. Follow these steps carefully — protecting your account is the first line of defense for your cryptocurrency holdings.
1 — Prepare before you log in
Before you attempt to sign in, make sure you are using a trusted device and a secure network. Avoid public Wi‑Fi unless you use a reliable VPN. Verify that your browser is up to date — outdated browsers can expose you to vulnerabilities. If you plan to use the web interface, type https://pro.coinbase.com into your address bar or use a bookmark you created yourself; do not click unknown links in emails or chats.
2 — Web login flow (desktop)
To sign in on desktop: open your browser, go to pro.coinbase.com, and click Sign In. Enter the email address associated with your Coinbase account, then your password. Coinbase Pro uses the same credentials as Coinbase (unified accounts). After entering your password, you will be prompted for two-factor authentication (2FA) if enabled — provide the code from your authenticator app or SMS. If you have hardware security keys (WebAuthn) set up, follow the on-screen prompt to verify via your YubiKey or security key.
3 — Mobile login (iOS & Android)
Open the Coinbase app (Coinbase Pro functionality has been integrated into Coinbase app in many regions; check current availability) or use a mobile browser and navigate to the Pro site. Enter credentials and complete 2FA. On mobile devices you can enable biometric unlock (Face ID / Touch ID) for convenience — this does not replace your account password; it only unlocks the app on your device after the initial sign-in. Keep your mobile OS patched and avoid installing apps from unknown sources.
4 — Using API keys to programmatically access Coinbase Pro
If you are using API keys for algorithmic trading or portfolio management, create API keys in your Coinbase Pro settings and restrict them by permissions and IP addresses wherever possible. Never embed API keys directly into public code repositories. Treat private API keys like passwords — keep them encrypted and rotate them periodically. If your API key is compromised, revoke it immediately and create a new one.
5 — Two‑Factor Authentication (2FA) — why it matters
2FA dramatically improves account security. Use an authenticator app (e.g., Google Authenticator, Authy) rather than SMS when possible — authenticator apps are less vulnerable to SIM swap attacks. Hardware keys (FIDO2/WebAuthn) are even stronger and recommended for high-value accounts. Store backup codes in a secure offline location in case you lose your 2FA device.
6 — Common login problems & quick fixes
Forgot password: Use the "Forgot password" link on the sign-in page to start a password reset. The reset link will be sent to your registered email. If you do not receive a reset email, check your spam folder and verify that the email address is correct.
2FA not working: If your authenticator codes are rejected, ensure your device clock is accurate (time drift can cause code mismatch). For authenticator apps, try resyncing the time settings or restore from your authenticator backup if you used one. If you lose access to your 2FA device, use the recovery methods Coinbase provides — expect identity verification steps.
Account locked / unusual activity: If Coinbase detects suspicious activity it may temporarily lock sensitive actions. Follow the instructions sent to your email and contact support if required. Prepare to provide verification details (ID, timestamps, device info) to expedite resolution.
7 — Account recovery and support
If you are completely locked out (no password and no 2FA), contact Coinbase support and be prepared to prove ownership. This typically involves identity documents and other account-specific information. Because of the security-sensitive nature of account recovery, keep records of your account creation date, last transactions, and any verification documents handy — they help speed up support responses.
8 — Security best practices (everyday)
Use a strong, unique password (password managers are recommended). Enable 2FA with an authenticator app or hardware key. Regularly review your account's activity and authorized devices in the Security settings. Use separate accounts for exchange and long-term storage — keep the majority of funds in cold storage (hardware wallets) rather than on exchanges. Avoid phishing by inspecting URLs, verifying HTTPS certificates, and never pasting your recovery phrase or private keys into web forms or messaging apps.
9 — Privacy & account hygiene
Keep your personal email dedicated for financial accounts and enable email security features like SPF, DKIM and DMARC where possible. Avoid reusing usernames or passwords across services. If you use third-party portfolio trackers or bots, minimize permissions and revoke access when no longer required.
10 — Logging out and session management
Always sign out when using shared devices. In your account settings, you can view active sessions and devices — revoke sessions you do not recognize. Clear cached credentials and browser autofill for added safety on shared machines.
11 — Final checklist
Before you finish: verify you're on the official domain, confirm 2FA is active, ensure your password is unique and strong, revoke old API keys, and note your recovery codes. If you trade frequently, consider a hardware security key for daily sign-ins and stricter restrictions on API keys.